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Privacy Policy
Effective Date: 15/08/25
Last Updated: 13/08/25
Autocultive (“we,” “our,” “us”) values the trust you place in us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.autocultive.com] (“Platform”) or use our services.
By accessing or using the Platform, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use immediately.
1. Information We Collect
We may collect the following categories of information:
a) Personal Information
Name
Email address
Phone number
Billing/shipping address
Account credentials
Identity verification documents (for sellers)
b) Non-Personal Information
Device details (IP address, browser type, operating system)
Usage data (pages visited, time spent, referring URLs)
Cookies and similar tracking technologies
c) Transaction Information
Order details (products purchased, payment status)
Payment method information (processed via secure payment gateways — we do not store your full card details)
d) Seller Information
Business name, GSTIN, address, bank account details
Product listings, inventory, and related data
2. How We Use Your Information
We use the collected data to:
Process and fulfill your orders
Provide customer support
Enable seller account registration and management
Facilitate secure payments and refunds
Improve website performance and user experience
Send important notifications, updates, and promotional offers
Comply with legal obligations and resolve disputes
3. Sharing & Disclosure
We may share your information:
With sellers: To fulfill your orders and provide delivery
With service providers: Payment gateways, logistics partners, IT support
For legal compliance: When required by law, court orders, or government authorities
In business transfers: In the event of a merger, acquisition, or sale of assets
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Remember your preferences
Enable smooth login and cart functionality
Analyze website traffic and improve services
You can disable cookies via browser settings, but some site features may not function properly.
5. Data Security
We implement reasonable security measures, including encryption, firewalls, and secure server hosting, to protect your data.
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on applicable laws, you may have rights to:
Access the personal information we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data (subject to legal obligations)
Opt-out of marketing communications
To exercise these rights, contact us at : contact@autocultive.com
7. Data Retention
We retain your personal data only for as long as necessary to:
Fulfill the purposes outlined in this policy
Comply with legal requirements
Resolve disputes and enforce agreements
8. Third-Party Links
Our Platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
9. Children’s Privacy
Our services are not directed toward individuals under 18 years of age. We do not knowingly collect data from minors. If we discover that a minor has provided personal information, we will delete it promptly.
10. International Data Transfers
If you access our Platform from outside India, your information may be transferred and stored in India or other countries where our service providers operate. By using our services, you consent to such transfers
11. Policy Updates
We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting on the Platform, with the “Last Updated” date revised accordingly.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy, contact us: contact@autocultive.com